Terms & Conditions
PLEASE READ CAREFULLY AS SOME POLICIES HAVE CHANGED
The terms and conditions on your emailed reservation confirmation are the latest and apply. If you have any questions you may call (800-332-8576)
Cancellation & Refund Policy – If you cancel 15 days or more prior to your reservation you will be charged a $75 cancellation fee. If you cancel 14 days or less, you will lose all money paid towards the reservation/s. There will be NO REFUNDS for ANY unused portion of your stay or package. In order to protect yourself in the event of a cancellation you may purchase travel insurance at the time of booking or on the tenant portal at any time.
Golf Package Cancellation & Refund Policy – If you cancel 15 days or more prior to your reservation you will be charged a $75 cancellation fee. If you cancel 14 days or less, you will lose all money paid towards the reservation/s and tee times unless the course approves a full refund. At that time you will lose all money paid towards the unit. There will be NO REFUNDS for ANY unused portion of your stay or package. In order to protect yourself in the event of a cancellation you may purchase travel insurance at the time of booking or on the tenant portal at any time.
Damages – Guests are financially responsible for loss or damage to unit during stay. Guest’s credit card will be charged for damage, loss or extraordinary trash removal, extraordinary stains or soil to carpet, furniture, linen, kitchen, stolen items, and any additional items that are deemed to be damaged in the unit during the Guest’s stay.
Pet Policy – Pets are no longer allowed except for existing reservations booked before 11/13/2019.
Check-in/out Policy – Our standard check-in time is 4:00 PM and our check out time is 11:00 AM. An early check in or late check out may be possible and available to you for an additional fee. In the event you do not check out by 11:00AM on your check-out date, you will be charged a 50% charge of a one- night stay. The rate is based on the rate for the night of your departure. There are no refunds for early check outs and inclement weather.
Hurricane Policy – In the event of a hurricane or tropical storm, guest will be notified, and all situations will be handled at the time of the natural event
Grill Policy – NO grills or fryers are allowed in unit or on balcony. Charcoal grills are provided for use behind the outdoor pool of Commons 1, for your use.
Housekeeping Policy– All towels, linens, and departure cleaning are included. A departure cleaning fee is applied to all reservations. Daily cleaning services can be provided for an additional fee.
Smoking Policy – NO SMOKING. Smoking is not allowed in any unit or on any balcony. IF there is evidence of smoking in unit or on the balcony, you will be charged a $250 smoking fee.
Parking Policy – A limit of TWO (2) parking permits will be issued per unit at check-in. Permits must be clearly displayed on mirror or dashboard of vehicles. No Trailers, RV’s, Boats or any other pull behind vehicles including campers are allowed inside the resort.
Drones – Drones of any kind are not allowed to be flown on any Resort Property as well as Golf Course Property. Violators will be evicted immediately without refund.
Local Reservations –
All guests living within 50 miles of Brunswick Plantation must follow these policies:
$300 cash security deposit – refundable after unit is checked and NO damage, smoke smell, no noise complaints or excessive cleaning needed
Must electronically sign contract that is emailed to them. This must be done within 24 hours. No electronic signature and the reservation will be cancelled.
Must arrive at office before closing time and pay $300 cash security deposit and sign and date our copy of the pre-arrival letter
Must show local driver’s license with address that matches that on driver’s license
Valid Credit Card to keep on file
If noise complaints are made to Security Office or Police are called guest will automatically be evicted. No refund will be made for any part of stay not used and $300 cash security deposit will not be refunded.
This is a family resort and rentals are for families and guests over 25 years of age. We will not tolerate house parties, loud noise or occupancy over the maximum occupancy of any unit. At no time should noise from your unit be able to be heard outside of your unit.
Studio and 1 Bedroom units are permitted 1 parking pass or vehicle. Two Bedroom units are permitted 2 parking passes – maximum. NO EXCEPTIONS. Boats, RV’s, Trailers and Pets are NOT permitted.
Local stays are 2 – 7 nights only and can NEVER be extended
We reserve the right to inspect your unit on a daily basis between the hours of 9 am and 5 pm
Age Policy – You must be at least 25 or older in order to rent a unit. Exceptions may be made for married couples with proof of marriage.
We want your stay to be enjoyable, pleasant and fun, and for everyone to be considerate of others. Thank you for choosing to stay with us at Brunswick Plantation Golf and Resort.